Human oversight
Pause AI for manual handling. Route exceptions with context, subject to team availability.
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CALLVIOSign inAI CHAT AGENTS
Every message is an opportunity.
Make every conversation count.
One intelligent AI messaging platform for WhatsApp, Instagram, Facebook Messenger, and your website. Answer questions, understand customers, and move work forward.
One intelligence. Every conversation. Every channel.
CALLVIOPRODUCT PREVIEW · SAMPLE DATAUnified inbox4 channels / 8 samples
Ayesha · sampleOrder status
Zain · sampleProduct discovery
Hina · sampleService inquiry / lead capture
SELECTED / ORDER #1048
Aapka sample order #1048 dispatch ho chuka hai. Courier ki latest scan 26 October ki hai. Confirmed delivery date abhi available nahi hai.
Order information sharedEXPLORE CALLVIO CHAT AI
The platform behind every conversation.
Explore how Callvio brings customer messages, business information, workflows, and outcomes together.
CALLVIOInteractive product preview Sample dataLocal demoInbox
8 conversationsAyesha · sample
WhatsApp · •••• 0104Read-only preview. No composer, sending or real assignment.
Fictional records. No messages sent, integrations queried or customer data accessed.Read-only tour / changes reset on reload
Representative interface, not a live business workspace. All interactions use static, fictional data in your browser.
It doesn’t just reply.
It gets work moving.
BUILT FOR PAKISTAN
Your customers don’t all type the same way. Your AI shouldn’t expect them to.
A local policy. Three ways to ask. Illustrative language examples, with your team available for the exceptions.
Apki delivery Lahore mein available hai?INTENT / DELIVERY AVAILABILITY
Ji, sample policy ke mutabiq Lahore mein delivery available hai. COD eligibility team confirm karegi.
Source: Delivery & returns · Lahore covered; COD eligibility needs confirmation.FROM CONTEXT TO CONVERSATION
Set the context.
Start better conversations.
- 01
Connect
Authorize eligible channels and website chat.
- 02
Teach
Add your business knowledge and policies.
- 03
Configure
Set permissions, workflows and human escalation.
- 04
Launch
Test your journeys, activate and review.
Meta permissions, channel authorization and supported integrations may be required. Activation depends on eligibility and setup.
PER AI-GENERATED REPLY
PKR 3through 10,000 monthly replies
PKR 2.50 above the threshold, across all replies that month.
Per reply, not per conversation. Confirm channel coverage, taxes and separate Meta/provider fees.
YOUR BUSINESS. YOUR BOUNDARIES.
Keep people in control.
Permitted data only
Private order details require verification. Connected systems and channel rules define access.
A clear fallback
Missing knowledge calls for clarification or staff review. No invented availability or promises.
WhatsApp and website chat are described in the existing product. Confirm released Instagram/Messenger support, integrations and permissions during setup. The preview does not offer Instagram comment automation or automatic cross-channel identity matching.
A few useful answers.
Which messaging channels can I connect?
Callvio’s published product includes WhatsApp and website chat. Instagram DMs and Facebook Messenger are illustrated in this preview; confirm released support, account eligibility and Meta permissions during setup. Identities and histories are not automatically merged across channels.
How does Callvio use my business knowledge?
Configure approved business information, hours, policies, catalog details and FAQs. The AI uses that context within your instructions and permissions. When information is missing, configure clarification or staff review instead of an invented answer.
Does it connect to Shopify or other systems?
The commerce records in this tour are fictional. Confirm the availability of a supported connector and authorize your store before relying on product, inventory or order lookups. Private order information requires customer verification; channel and provider rules still apply.
Can a person take over a conversation?
Website chat supports AI and team reply modes. Configure escalation and confirm the assignment and notification options available for your channel. The demo handoff only changes browser state and does not contact staff or guarantee immediate availability.
Can customers write in Urdu and English?
Callvio’s published positioning includes Urdu and English. The Roman Urdu and Urdu examples here are static illustrations. Test your own agent with customer wording, mixed-language messages and local policies before launch; no perfect dialect or spelling coverage is promised.
How are AI replies priced, and are platform fees included?
The approved rate is PKR 3 per AI-generated reply through 10,000 monthly replies. Above that threshold, PKR 2.50 applies across all replies for the month. A conversation can contain several replies. Confirm taxes, channel coverage and separate Meta/provider fees; they are not represented as included.
ONE INTELLIGENCE. EVERY CONVERSATION.
Your next customer is already typing.
Make sure Callvio is there to answer.